To ensure you receive all the spa treatments you want, when you want, not only is advance booking suggested, but it is highly recommended. Guests may book up to one month in advance of their arrival. Some treatments may not be available every day. Book online or call our Spa Experience Coordinators at 905-690-9759 to reserve your appointments.
You must call the spa to cancel.
Go to this link Policies to learn more.
Arriving late will simply limit the time for your treatment, thus lessening the effectiveness and your pleasure. You will still be charged the full fee for the appointment.
Your hair should be approximately the length of a grain of rice.
At Magnolia House all guests receiving services have not only the right, but also the responsibility to communicate openly with their service provider about their service. Any special expectations, personal preferences and/or possible concerns about how a treatment is progressing should first be addressed directly with the service provider during the treatment.
If there are certain things you wish your therapist NOT to do such as work on your feet, your face, your abdomen, or scalp/hair, please communicate your desires.
In addition, you have the obligation to let your service provider know about any health-related conditions that could potentially cause you discomfort or harm during your treatment. This would include, but is not limited to, pregnancy, recent surgeries, diabetes, injuries, high or low blood pressure, heart conditions, shellfish or iodine allergies, and any other allergies.
Honour the environment with silence; it is one of tranquility and relaxation. Remember that your treatment will end on time so that the next guest is not delayed. The use of cell phones and other electronic devices is not permitted in the spa. Arrive early. Do not cheat yourself out of your relaxation time.
Yes. However, they can not be used for promotions, offers or packages
Treatment and package prices do not include gratuity. A 15% gratuity is recommended.
We carry a full array of professional spa and hair care products so you can duplicate the benefits at home. We also ship direct to you should you want to reorder upon returning home.
The aestheticians at Magnolia House are trained to recommend a facial treatment for your skin through skin analysis. This may mean that you do not receive the facial you booked but one rather more suited to your skin type.
Young adults between the ages of 12–17 may enjoy services such as make-up, pedicures, manicures, and hair services. Young adults must be supervised by parent or guardian while participating in Spa Services.